What is included in this Training

Complaint Management

  • After Watching this Training You can Download Your Certificate

  • Access to the Training for 1 year. This will give You enough Time to Implement the Provided Information

  • This Training is 50 minutes

  • Understand Why Customers Leave

  • What is the Impact of a Customer Complaint?

  • What are the Important Building Blocks of Complaint Management?

  • How to Perform Complaint Investigations

  • The Preventive Actions You can Implement

  • How to Communicate with Your Customer

  • Complaint Process Performance Management

Additional Information

  • QFS Training Repository

    This training is also part of the QFS Training Repository Program and QFS Mastery Program. For more information visit our website https://www.foodsafety-experts.com/food-safety-training/

    If you are interested in more than 1 training module, it makes sense to upgrade to our QFS Training Repository.

    As part of the upgrade, we will refund your $99 of this training with an additional 10%! The QFS Training Repository costs $199/year. After upgrade you will pay $80 for the first year and $199 for the subsequent years.

  • How to Implement Efficiently

    One of the challenges is implementing the requirements efficiently. How will you implement your Complaint Management Program in your plant?

    Our Mastery Module CAPA-management helps you implement this within 4 weeks. For more information visit our website https://www.foodsafety-experts.com/mastery-modules-food-safety/

    If you are interested in the Mastery Module, you can upgrade your Training to our Mastery Module. In the 'Welcome' email you receive the information and coupon code to upgrade your training.

  • Cost Benefit Analysisl

    If you look for help to improve your Complaint management program, you have various options:
    1. You can search the internet for hours - this will take you a lot of time and most likely will not get great results.
    2. You can hire an expert to work with you, this will cost you a lot of money as experts will easily charge $1000 per day or more.

    OR

    You can use our QFS Training Repository Program for understanding all the basics or use the QFS Mastery Program to get a complete step-by-step approach with tools and templates. This way you have all you need at your fingertips and you can start making improvements right away.

FAQ

  • Do you have a special offer for accessing this training for my QA-department?

    Yes, we have. Please send an email to expert@foodsafety-experts.com and let us know what you are looking for and for how many people you would like to have access to the training

  • Can I see the progress of my staff members?

    Yes, you can have access to the reporting tool to see the progress of your company and your staff members

  • I bought access to this training, however I didn't receive a welcome email to access the training

    Often IT-departments block email addresses. Sometimes it is necessary to ask your IT-department to get permission to receive our emails.

    When you register for this training you will receive an email of noreply@notify.thinkific.com.

    Please check your spambox to see if you missed this welcome email.

    To be sure that you receive our emails add the following email addresses to your address book:

    expert@foodsafety-experts.com

    coach@foodsafety-experts.com

    noreply@notify.thinkific.com

    notifications@notify.thinkific.com

  • How can I download my certificate?

    After following the training 100% you can download your certificate via the Food Safety University. You will get a notification after completing the training

  • How can I reset my password?

    You can change your Password while logged in.

  • I forgot my password?

    If you have forgotten your password and are locked out of your account, you can trigger a reset password email right from your site sign in page! On the login page, select Forgot Password. Enter the email address you used to create your site. Click Submit. Check your email inbox for a password reset email with further instructions

  • I already had access to other courses. How can I access this course I just bought?

    You can use your login credentials for the Food Safety University. You will be directed to your Dashboard. Here you can find all of your courses that you bought access to.

Join our Trainings

Our Trainings are followed by:

Course curriculum

    1. Complaint Management - Duration video ± 47 minutes

About this course

  • $99.00
  • 1 lesson
  • 1 hour of video content

Programs Food Safety Experts