What is included in this Training

Complaint Management

  • After Watching this Training You can Download Your Certificate

  • Access to the Training for 1 year. This will give You enough Time to Implement the Provided Information

  • This Training is 50 minutes

  • Understand Why Customers Leave

  • What is the Impact of a Customer Complaint?

  • What are the Important Building Blocks of Complaint Management?

  • How to Perform Complaint Investigations

  • The Preventive Actions You can Implement

  • How to Communicate with Your Customer

  • Complaint Process Performance Management

Join our Trainings

Our Trainings are followed by:

Course curriculum

    1. Complaint Management - Duration video ± 47 minutes

About this course

  • $14.00
  • 1 lesson
  • 1 hour of video content