Also part of The Compliance Accelerator Program

This training can be followed on its own or within a broader compliance implementation program.

Build Procedures That Actually Control Your System

Move beyond document maintenance. Learn how to design, evaluate, and implement procedures that strengthen decision-making, prevent drift, and elevate your QMS maturity.

  • Certificate of completion β€” proof of continuous training for GFSI audits.

  • 1 year access β€” revisit anytime while you implement in your company.

  • Β± 1,5 hour on-demand video β€” focused, practical, and straight to the point

  • Curriculum covers:

    - Why Certified Systems Still Lack Maturity

    - The Real Purpose of Procedures (Codex & GFSI Perspective)

    - Why Procedures Become Inefficient Over Time

    - Designing Procedures as Control Instruments

    - Implementation: Turning Documents into Behaviour

    - Your QMS Elevation Roadmap

  • Practical downloads included:

    - Executive QMS Maturity Diagnostic Interactive Version

    - Executive QMS Maturity Overview

    - Risk to Procedure Mapping Tool

    - RASCI Matrix Template

    - Procedure Governance Checklist

    - Implementation Verification Checklist

    - Scenario Based Governance Testing Template

    - RASCI Making Ownership Visible on the Line

  • Learn in your language β€” subtitles available in 13 languages.

  • Flexible access β€” follow on desktop or mobile app.

  • Positive impact β€” we donate 1% via B1G1 and monthly to the Give to Give Foundation.

Procedures That Drive Performance β€” Not Just Compliance

Transform your procedures from static documents into practical control instruments that strengthen your QMS and improve daily decision-making.

    1. 1. Agenda

    2. 2. Why Certified Systems Still Lack Maturity

    3. 2a. DOWNLOAD: Executive QMS Maturity Diagnostic Interactive Version

    4. 2b. DOWNLOAD: Executive QMS Maturity Overview

    5. 3. The Real Purpose of Procedures (Codex & GFSI Perspective)

    6. 4. Why Procedures Become Inefficient Over Time

    7. 5. Designing Procedures as Control Instruments

    8. 5a. DOWNLOAD: Risk to Procedure Mapping Tool

    9. 5b. DOWNLOAD: RASCI Matrix Template

    10. 5c. DOWNLOAD: Procedure Governance Checklist

    11. 5d. DOWNLOAD: Implementation Verification Checklist

    12. 6. Implementation: Turning Documents into Behavior

    13. 6a. DOWNLOAD: Scenario Based Governance Testing Template

    14. 6b. DOWNLOAD: RASCI Making Ownership Visible on the Line

    15. 7. Your QMS Elevation Roadmap

    16. Exam

Procedures That Drive Performance

  • Free
  • 16 lessons
  • 1 hour of video content

Why Most Procedures Fail to Deliver Control

Many documented systems look structured β€” yet still struggle with inefficiency, confusion, and recurring audit findings.

In many certified companies, procedures grow over time. New requirements are added. Extra explanations are layered in. Defensive wording increases.

As a result, procedures become longer β€” but not stronger.

Responsibilities blur. Decision-making slows down. Operators follow steps without understanding intent. And during audits, explanations rely on documents instead of demonstrated control.

The issue is rarely a lack of documentation.

The issue is that procedures are written to describe activities instead of controlling risk.

Strong procedures do three things clearly:

- Define what must be controlled

- Clarify who owns the control

- Support consistent behaviour under pressure

When procedures function as control instruments, your QMS becomes more stable, more predictable, and easier to defend.

This training shows you how to review, simplify, and redesign procedures so they actively strengthen system performance β€” not just satisfy compliance requirements.

Watch a Short Preview of the Procedures that Drive Performance Training

Get a clear impression of how this training helps you design stronger procedures, prevent system drift, and build a Quality Management System that performs in daily practice β€” not just during audits.

Implement Compliance Efficiently β€” Save Time, Reduce Risks

  • Save Time

    Practical checklists and toolkits let your team act immediately, without reinventing the wheel.

  • Reduce Mistakes

    Learn proven best practices that help you avoid common QA, RA, and R&D pitfalls.

  • Implement with Confidence

    Built for GFSI compliance, giving auditors clear proof of training.

Meet Your Instructor

With over 29 years of experience, Kitty Appels has helped countless quality professionals grow into confident, senior-level experts in the food industry. Her background in food technology gives her a strong technical foundation, while her coaching style focuses on practical leadership and personal development.

Kitty is known for her people-first approach. As an interim QA manager, she has guided struggling teams β€” often working under high stress or unsupportive leadership β€” back to a place of confidence, clarity, and food safety excellence. Her motto, β€œMany roads lead to Rome,” reflects her flexible, empowering mindset.

She finds joy in helping quality professionals unlock their potential, overcome internal and external challenges, and become balanced, respected voices within their organizations.

πŸ’¬ β€œNothing is more fulfilling than seeing a QA professional stand tall, speak up, and truly own their role.”

Connect with Kitty on LinkedIn by clicking here

Kitty Appels

Senior Instructor and Coach

What our Clients say:

QA, RA, and R&D professionals share how this training helped them avoid compliance pitfalls and stay audit-ready.

β€œWe thought our procedures were solid because they covered everything. After this training, I realised they were covering everything β€” but controlling very little. We simplified several key procedures and clarified ownership. The difference during our last audit was noticeable. Discussions were about effectiveness, not paperwork.”

Quality Manager, Ready-to-Eat Manufacturer

David R.

β€œThis training helped me see procedures differently. Instead of adding more detail, we started removing noise. We restructured our CAPA and supplier approval procedures using the framework from the course. Decision-making became faster and much clearer for the team.”

QA Lead, International Food Producer

Christine A.

β€œMany certified systems slowly become document-heavy. This training provided a structured way to review whether procedures truly control risk or just describe activities. It gave me a clear roadmap to elevate our QMS maturity across sites without increasing complexity.”

Technical Director, Multi-site Operation

Martin H.

Frequently Asked Questions

Everything you need to know before enrolling in this training.

  • What will I learn in this training?

    In this training, you will learn how to design and evaluate procedures as real control instruments β€” not just documentation for compliance. You will understand: - Why many certified systems still lack maturity - What procedures are truly expected to achieve under Codex and GFSI - How procedures become inefficient and layered over time - How to structure procedures so they clarify ownership and decision-making - How to simplify without losing control - How to turn written procedures into consistent daily behaviour By the end of the training, you will be able to review your own procedures critically and strengthen them so they actively support risk control and system performance.

  • How long does the training take?

    The training takes approximately 1,5 hour. It is on-demand, so you can follow it at your own pace and return to specific sections whenever you need them. You also get 1 year of access, so you can revisit the lessons anytime during implementation.

  • Does the training include a certificate?

    Yes. You’ll receive a certificate of completion. This serves as proof of continuous training β€” something GFSI auditors specifically look for.

  • Is the training relevant for my role?

    This training is relevant if you are responsible for maintaining, improving, or auditing a Quality Management System. It is especially valuable for: - QA Managers and QA Leads - Technical Managers - QHSE Managers - Food Safety Team Leaders - Internal auditors - Consultants supporting certified companies If you work with GFSI-recognised standards (IFS, BRCGS, FSSC 22000, SQF) and want your system to perform consistently β€” not only during audits β€” this training will help you elevate procedure design and system maturity.

  • Are subtitles available?

    Yes. Subtitles are available in 13 languages, making it easy for global teams to follow along.

  • Can I watch this training on my phone or tablet?

    Yes. You can access the training on desktop, tablet, or mobile, including the Thinkific mobile app.

Trusted by Food Industry Professionals Worldwide

QA, QC, Regulatory Affairs, and R&D teams from leading companies rely on our trainings to stay compliant, reduce risks, and stay audit-ready.