Course curriculum

    1. Welcome Message

      FREE PREVIEW

    2. Introduction & What Issues to Manage

      FREE PREVIEW

    3. Download the PDF of the Presentation

      FREE PREVIEW

    4. Personal Implementation Plan Explanation

    5. Download Your Personal Implementation Plan Excel file

    6. Need additional help?

    7. Completion of Lesson 1

    1. Escalation Processes, Process & Procedure

    2. Escalation Processes, Process & Procedure

    3. Download the PDF of the Presentation and the Word and PowerPoint templates for the procedure

    4. Need additional help?

    5. Completion of Lesson 2

    1. Weekly Update Meeting, Internal Stakeholder Management & Managing Key Customers

    2. Weekly Update Meeting, Internal Stakeholder Management & Managing Key Customers

    3. Download the PDF of the presentation, the Weekly Issue Monitoring Excel file and the Customer Management Excel file and the videos explaining both Excel files

    4. Need additional help?

    5. Completion of Lesson 3

    6. Final Review & Course Feedback

About this course

  • $597.00
  • 18 lessons
  • 0.5 hours of video content