Why The CAPA-Process Is a Challenge

Why this is so important for you

Here are some of the typical situations you might recognize in your current CAPA-system:

  • You receive the same complaints over and over - AGAIN
  • Your colleagues don't follow the Corrective and Preventive Actions procedure - AGAIN
  • Your colleagues don't complete the whole form, information is missing - AGAIN
  • Your colleagues don't know the difference between Corrective and Preventive Actions - AGAIN
  • You have discussions with management about responsibility and prioritizing actions - AGAIN
  • You are facing hurdles implementing your (updated) Escalation Process
  • You are facing challenges with your CAPA-system every day


And there might be many other situations in your company...

... the question is: How functional is your CAPA-system? Is everything working properly? Are you 100% sure you are not heading towards a knock-out or a major issue with a customer?

=> Join our Mastery Module and start making a difference in a proper working CAPA-system in your organization! <=

What makes this Mastery Module so Unique

Mastery Module Corrective and Preventive Actions (CAPA) Management

  • This Mastery Module contains several video lessons focused on HOW to Take Your CAPA-management System To A Higher Level. You will get hands-on tools and downloads to help you to map out your actions in order to effectively upgrade your CAPA-management System. Our Mastery Module CAPA-management System helps you implement this within 4 weeks!

  • You have direct access to all the video lessons and downloads. Go to 'What you get in this Mastery Module.' near the bottom of this page to see what is included.

  • All the downloads are to the point, and have practical information for you, which you can apply straight away. Are you facing hurdles? You can ask for help immediately.

  • You have access to all the downloads and video lessons for 1 year. If during the year, you face hurdles or you have questions, don't worry: help is there for you! You can schedule 3 times, a 30-minute, one-on-one meeting with one of the Coaches of Food Safety Experts. We will be there when YOU need it. All questions you have will be answered during these coaching sessions.

  • After following the Mastery Module you can download your certificate as proof of learning

  • Subtitles for Video's are available in the following languages: English, Spanish, French, German and Dutch.

  • Downloads are available in the following languages: English, Spanish and Dutch.

  • You won't get this much value for a relatively small investment anywhere else!

  • NEW: We want to make a difference in the world. We do this by donating 1% of our revenue to B1G1, in order to give access to food and water to those who need it most. As a client of Food Safety Experts you help people in need!

Additional Information

  • How to Implement Efficiently

    One of the challenges is implementing the requirements efficiently. How will you implement your Allergen Management Program in your plant?

    Our QFS Mastery Program helps you implement this within 2 years! For more information visit our website by clicking here.

    If you are interested in the QFS Mastery Program, you can upgrade your Mastery Module to our QFS Mastery Program. In the 'Welcome' email you receive the information and coupon code to upgrade to your Mastery Program.

  • Cost Benefit Analysis

    If you look for help to improve your Food Safety program, you have various options:

    1. You can search the internet for hours - this will take you a lot of time and most likely will not get great results.

    2. You can hire an expert to work with you, this will cost you a lot of money as experts will easily charge $1000 per day or more.

    OR

    You can join our Mastery Modules to get a complete step-by-step approach with tools and templates. This way you have all you need at your fingertips and you can start making improvements right away.

    We donate 1% of our revenue to B1G1. As proof you will receive a certificate and you can see on what B1G1 spend our donation. For more information on B1G1 please visit their website by clicking here.

How does this Mastery Module work?

  • Required Level: Senior QA-professional / QA-manager / QC-manager

  • Learn Step-by-Step and Implement within 4 weeks! WHAT topics will we cover during this Mastery Module:

    - Learn HOW to set up a thorough Complaint Management Process

    - Learn HOW to Improve Your CAPA-management System.

    - Know HOW to prioritize your Corrective and Preventive Actions.

    - Learn to Create and Improve Your focused CAPA Management Process.

    - Learn to Create Your Escalation Process for Important Issues and Complaints.

    - Learn HOW to perform a proper Root Cause Investigation Process.

    - Learn WHAT Improvements You can make to take Your Food Safety to the next level.

    - Learn HOW to INFLUENCE Your Stakeholders.

    - Learn HOW You and Your Colleagues can Implement Improvements based on Project Management

  • As soon as you buy access to this Mastery Module, you have direct access to all the video's and downloads. Go to 'Bundle Includes' to see which video's and downloads are available for you.

  • This is an ON DEMAND Mastery Module. You can decide WHEN you would like to follow a lesson. WHICH lesson you would like to follow. HOW often you would like to follow the module. Just go to the Search option and type a name for a specific part of the mastery module you would like to follow.

  • Sometimes you don't have the time finalize the training that you are following. You can pause the training and come back when you have the time to continue. At your Dashboard you have an overview of all the training modules that are available for you. In every tile you can see how far you are with the module.

  • After following the training 100% you can download your certificate as a proof of learning. We do not use exams in the Mastery Modules.

  • It is always possible repeat or review a lesson you have completed in the past.

  • Subtitles for Video's are available in the following languages: English, Spanish, French, German and Dutch. Downloads are available in the following languages: English, Spanish and Dutch.

  • As Part Of this Module You Have Three times a Half-Hour one-on-one coaching session with one of our Coaches. During This Coaching Session, You Can Ask All The Questions You Have Regarding This Topic To Our Coaches

  • We donate 1% of our revenue to B1G1. As proof you will receive a certificate and you can see on what B1G1 spend our donation. For more information on B1G1 please visit their website by clicking here.

Let's start with Upgrading Your Approach for CAPA-system to a Higher Level!

QFS Mastery Module: CAPA-Management

This module contains video lessons with hands-on tools and downloads to help you to map out your actions in order to create and implement a High Level of Corrective and Preventive Actions within weeks. 

By implementing our road map, you will get more engagement of QA, QC, Research & Development, Purchasing, Marketing, Sales, Production and Management. 

People will use your CAPA-system when they understand why it is important and agree with the how this needs to be performed in your organization. The CAPA-system will be owned by everyone in your organization via the process which we will teach you during the workshop. And you will be seen as an EXPERT in your field.

The price of this Module is $349.00 (± €330,-), and it includes one year access to the video lessons, templates and all the downloads via the Food Safety University. After following all steps you can download your certificate.

Are you facing a hurdle while implementing all you have learned? During this year you can schedule three times a one-on-one Zoom-call of 30 minutes with one of the Coaches of Food Safety Experts. You can schedule the meeting when you need it!

FAQ

  • Do you have a special offer for accessing this training for my QA-department?

    Yes, we have. Please send an email to expert@foodsafety-experts.com and let us know what you are looking for and for how many people you would like to have access to the training.

  • Can I see the progress of my staff members?

    Yes, you can have access to the reporting tool to see the progress of your company and your staff members

  • I bought access to this training, however I didn't receive a welcome email to access the training

    Often IT-departments block email addresses. Sometimes it is necessary to ask your IT-department to get permission to receive our emails.

    When you register for this training you will receive an email of noreply@thinkific.com

    Please check your spam box to see if you missed this welcome email.

    To be sure that you receive our emails add the following email addresses to your address book:

    expert@foodsafety-experts.com

    coach@foodsafety-experts.com

    noreply@thinkific.om

    notifications@notify.thinkific.com

  • How can I download my certificate?

    After following the training 100% you can download your certificate via the Food Safety University. You will get a notification after completing the training.

  • I forgot my password

    If you have forgotten your password and are locked out of your account, you can trigger a reset password email right from you site sign in page!

    On the login page, select 'Forgot Password'. Enter the email address you used to create your site. Click 'Submit'. Check your email inbox for a password reset email with further instructions.

  • I already had access to other courses. How can I access this course I just bought?

    You can use your login credentials for the Food Safety University. You will be directed to your Dashboard. Here you can find all of your courses that you bought access to.

  • How can I reset my password?

    You can change your Password when you are logged in to the platform by choosing the 'My Account' option by clicking on your profile icon. From there you can select 'Password' to change your password.

What You Get in this Mastery Module

Exactly the boost you need to get your CAPA-system to a Higher Level!

    1. 1. Welcome and Agenda Module Corrective and Preventive Actions - Duration video ± 2 minutes

    2. 2a. Complaint Management - Duration video ± 47 minutes

    3. 2b. Corrective and Preventive Actions - Duration video ± 36 minutes

    4. 3. Setting Up a Thorough Complaint Management Process- Duration video ± 6 minutes

    5. 3a. DOWNLOAD: Complaint Management Structure

    6. 3b. Explanation Download Use of Macro's - Duration ± 1.5 minutes

    7. 3c. Explanation Download Complaint Management - Duration ± 9 minutes

    8. 4. Prioritizing Corrective & Preventive Actions- Duration video ± 2 minutes

    9. 4a. DOWNLOAD: Decision Tree For CAPA's - Download available May 13th, 2022

    10. 4b. Explanation CAPA Priority Decision Tree - Duration ± 1.5 minutes

    11. 5. Setting Up a Focused CAPA Management Process- Duration video ± 4 minutes

    12. 5a. DOWNLOAD: CAPA Management Structure

    13. 5b. Explanation CAPA Priority Decision Tree - Duration ± 7 minutes

    14. 6. Escalation Process For Important Issues And Complaints- Duration video ± 3 minutes

    15. 6a. DOWNLOAD: Template Issue Workflow

    16. 6b. DOWNLOAD: Weekly Issue Monitoring

    17. 6c. Explanation Escalation Process for Important Issues - Duration ± 3.5 minutes

    18. 7. Root Cause Investigation Process - Duration video ± 2 minutes

    19. 7a. DOWNLOAD: Templates For 5 WHY Analysis and 6M Analysis

    20. 7b. DOWNLOAD: Template For FMEA

    21. 7c. Explanation 5WHY and 6M - Duration ± 2.5 minutes

    22. 7d. Explanation FMEA - Duration ± 5.5 minutes

    23. 8. Stakeholder management done the right way - Duration video ± 4 minutes

    24. 8a. Explanation video Checklist Stakeholder Management - Duration video ± 3 minutes

    25. 8b. DOWNLOAD: checklist Stakeholder management

    26. 9. How to get everyone moving towards an effective CAPA management system - Duration video ± 10 minutes

    27. 9a. DOWNLOAD: Project Plan template for upgrading your CAPA Management system

    28. 10. How to use and create your Timeline to upgrade your CAPA Management system? - Duration video ± 1,5 minutes

    29. 10a. DOWNLOAD: Timeline template to manage the upgrade of your CAPA management system

    30. 11. What is next? - Duration video ± 2 minutes

    31. Bonus: 3 times 30 minutes Coaching Session When You Need It!

    32. Evaluation Of This Module

About this Mastery Module

  • $349.00
  • 32 lessons
  • 2.5 hours of video content

What Our Clients Say:

“Got new ideas on how to improve our current quality system even more!”

QA Director at Vreugdenhil Dairy Foods

Jikke Douma

“The fact that I can reach out to my coach at any point in time has been of tremendous value to me. I can bring any problem or question to my coach and get an answer that is pragmatic and realistic. This allows me to make improvements to any aspect of my job. It is a really great service!”

Lab Technician at Fonterra New Zealand

Raveeswary Seneviratne

“I found the workshop for ‘Effectively upgrading your QFSMS’ to be extremely helpful, clearly presented and provided many tools and guidance on how to strategically upgrade our QFSMS. The presenters Kitty & Rob were very knowledgeable, friendly and approachable and eager to assist with any queries I had. I now feel better prepared for our imminent national business amalgamation. Thanks again!”

QA Coordinator at Portavin

Jasmin Anderson

Instructors and Coaches

Kitty has spent more than 29 years helping quality professionals become more senior in their jobs and grow to the next level. Kitty’s educational background is food technology. Kitty’s motto is ‘many roads lead to Rome’. Kitty enjoys guiding quality professionals in their work.

Kitty has personally experienced that some managers like to keep their employees “small” and do not want to invest in knowledge or help in overcoming hurdles. All too often, these managers cause their employees to become stressed. As an interim QA manager, Kitty has regularly been able to guide “damaged” teams to work confidently on food safety again, to believe in their capabilities and to stand up for themselves. Kitty enjoys guiding quality professionals and watching them grow as a person and as a balanced and experienced quality professional.

Please connect with Kitty on LinkedIn by clicking here

Kitty Appels

Senior Instructor and Coach

Instructors and Coaches

Rob has spent more than 27 years in the international food industry and has visited over 72 countries for business. Rob holds and MSc in Physics and he also studied Econometrics. Rob enjoys combining his knowledge in quality and food safety with his passion of strategic management. Rob is a frequently speaker at conferences of IFC (Worldbank) and FI GLobal. Over the last 10 years, Rob has worked with a large number of Vice Presidents QA and QA Directors of multinationals, and he enjoys coaching and training quality professionals to help them getting more insight into food safety and how to influence management in their organization.

Please connect with Rob on LinkedIn by clicking here

Rob Kooijmans

Senior Instructor and Coach

Instructors and Coaches

Consultor / Auditor en Sistemas de Gestión de QA, Seguridad Alimentaria, Gerenciamiento & Evaluación de Riesgos.

Especialista en Aseguramiento de Calidad y Seguridad Alimentaria para industrias alimenticias y agro-industrias capacitado para brindar soluciones prácticas basadas en los más actualizados estándares de Seguridad Alimentaria.

Experiencia personal lograda durante 13 años de trabajo en compañías internacionales productoras de alimentos en Europa y Latinoamérica y más de 12 años trabajando para empresas internacionales de Auditoría y Consultoría en Gerenciamiento y Evaluación de Riesgos. Más de 400 días como auditor líder en empresas productoras de alimentos. Experiencia en desarrollo de co-fabricantes y capacitaciones en temas relacionados con Seguridad Alimentaria.

Conéctese con Luis en LinkedIn by clicking here

Luis Fissore

Instructor y entrenador (Español)

Our courses have been attended by QA staff from:

Alternative Payment Options

If you want to pay by bank, this can be done via PayPal. If you do not have a PayPal account, you first need to create one at paypal.com. Then you need to add your bank account to PayPal. How to do this is explained in the video below. Once you have done all this, you are ready to check out via PayPal and then you can just pay using your bank by selecting it as the payment method in PayPal. Note: Paypal charges a small fee for this.

If you wish, you can also gain access by transferring the money directly to us. To do so, send an email with your details to coach@foodsafety-experts.com. We will send you an invoice which you can pay. As soon as you have paid, you will have access.

Send Email to Request Invoice

How To Link Your Bank Account To PayPal

Watch This Video