Also part of The Compliance Accelerator Program

This training can be followed on its own or within a broader compliance implementation program.

CAPA Management Training for Food Safety Systems

Corrective and Preventive Action (CAPA) systems are a key requirement of food safety standards such as IFS Food, BRCGS, and FSSC 22000.
This CAPA management training explains how to investigate non-conformities, perform effective root cause analysis, and implement corrective actions that prevent recurrence in food production environments.

CAPA systems are closely connected to other key food safety processes such as HACCP risk analysis, internal audits, and management review activities.

What is included in this Training

Mastery Module Corrective and Preventive Actions (CAPA) Management

  • Certificate of completion — proof of continuous training for GFSI audits.

  • 1 year access — revisit anytime while you implement in your company.

  • 2.5+ hours on-demand video training — structured, practical, and implementation-focused.

  • Curriculum covers:

    - Introduction & learning objectives

    - Why CAPA systems often fail in certified food companies

    - Understanding corrective vs preventive actions

    - Root cause analysis methods used in the food industry

    - Designing effective CAPAs that prevent recurrence

    - CAPA verification and effectiveness checks

    - Managing complaints, incidents, and non-conformities

    - CAPA trends, management review, and system improvement

    - Recap & implementation guidance

  • Practical downloads included:

    - CAPA investigation template

    - Root cause analysis worksheet

    -CAPA effectiveness verification checklist

    - CAPA tracking & monitoring template

  • Ask your questions directly through the portal and receive expert guidance.

  • Learn in your language — subtitles available in 13 languages.

  • Flexible access — follow on desktop or mobile app.

  • Positive impact — we donate 1% via B1G1 to projects supporting food, water, and women empowerment.

What You'll Learn in this CAPA Management Training

Practical training to strengthen your corrective and preventive action system and prevent recurring food safety problems.

    1. 1. Welcome and Agenda Module Corrective and Preventive Actions - Duration video ± 2 minutes

      FREE PREVIEW

    2. 2a. Complaint Management - Duration video ± 47 minutes

    3. 2b. Corrective and Preventive Actions - Duration video ± 36 minutes

    4. 3. Setting Up a Thorough Complaint Management Process- Duration video ± 6 minutes

    5. 3a. DOWNLOAD: Complaint Management Structure

    6. 3b. Explanation Download Use of Macro's - Duration ± 1.5 minutes

    7. 3c. Explanation Download Complaint Management - Duration ± 9 minutes

    8. 4. Prioritizing Corrective & Preventive Actions- Duration video ± 2 minutes

    9. 4a. DOWNLOAD: Decision Tree For CAPA's - Download available May 13th, 2022

    10. 4b. Explanation CAPA Priority Decision Tree - Duration ± 1.5 minutes

    11. 5. Setting Up a Focused CAPA Management Process- Duration video ± 4 minutes

    12. 5a. DOWNLOAD: CAPA Management Structure

    13. 5b. Explanation CAPA Priority Decision Tree - Duration ± 7 minutes

    14. 6. Escalation Process For Important Issues And Complaints- Duration video ± 3 minutes

    15. 6a. DOWNLOAD: Template Issue Workflow

    16. 6b. DOWNLOAD: Weekly Issue Monitoring

    17. 6c. Explanation Escalation Process for Important Issues - Duration ± 3.5 minutes

    18. 7. Root Cause Investigation Process - Duration video ± 2 minutes

    19. 7a. DOWNLOAD: Templates For 5 WHY Analysis and 6M Analysis

    20. 7b. DOWNLOAD: Template For FMEA

    21. 7c. Explanation 5WHY and 6M - Duration ± 2.5 minutes

    22. 7d. Explanation FMEA - Duration ± 5.5 minutes

    23. 8. Stakeholder management done the right way - Duration video ± 4 minutes

    24. 8a. Explanation video Checklist Stakeholder Management - Duration video ± 3 minutes

    25. 8b. DOWNLOAD: checklist Stakeholder management

    26. 9. How to get everyone moving towards an effective CAPA management system - Duration video ± 10 minutes

    27. 9a. DOWNLOAD: Project Plan template for upgrading your CAPA Management system

    28. 10. How to use and create your Timeline to upgrade your CAPA Management system? - Duration video ± 1,5 minutes

    29. 10a. DOWNLOAD: Timeline template to manage the upgrade of your CAPA management system

    30. 11. What is next? - Duration video ± 2 minutes

    31. Evaluation Of This Module

Learn how to investigate non-conformities, identify true root causes, implement effective corrective actions, and build a CAPA system that prevents recurring problems.

  • $349.00
  • 31 lessons
  • 2.5 hours of video content

Master CAPA Management with Confidence

Practical training to strengthen corrective and preventive action systems, improve root cause investigations, and support GFSI compliance.

Corrective and Preventive Action (CAPA) systems play a critical role in maintaining strong food safety and quality management systems. However, many organisations struggle with recurring non-conformities because root causes are not properly investigated or corrective actions are not effectively implemented.

This training helps QA and food safety professionals strengthen their CAPA process with clear guidance on root cause analysis, corrective action design, verification of effectiveness, and trend evaluation. With practical tools and structured methods, you will improve investigation quality, prevent recurring problems, and build a CAPA system that supports continuous improvement and audit readiness.

Compliance Made Simple — Faster, Safer, Stronger

  • Save Time

    Practical checklists and templates let your team act immediately — without spending months interpreting requirements from scratch.

  • Strengthen Compliance

    Proven best practices help QA, RA, and R&D teams apply rules correctly, improve consistency, and stay audit-ready.

  • Implement with Confidence

    Built for GFSI compliance, giving auditors and authorities clear proof of training and due diligence.

Instructors and Coaches

With over 29 years of experience, Kitty Appels has helped countless quality professionals grow into confident, senior-level experts in the food industry. Her background in food technology gives her a strong technical foundation, while her coaching style focuses on practical leadership and personal development.

Kitty is known for her people-first approach. As an interim QA manager, she has guided struggling teams — often working under high stress or unsupportive leadership — back to a place of confidence, clarity, and food safety excellence. Her motto, “Many roads lead to Rome,” reflects her flexible, empowering mindset.

She finds joy in helping quality professionals unlock their potential, overcome internal and external challenges, and become balanced, respected voices within their organizations.

💬 “Nothing is more fulfilling than seeing a QA professional stand tall, speak up, and truly own their role.”

Connect with Kitty on LinkedIn by clicking here

Kitty Appels

Senior Instructor and Coach

Instructors and Coaches

Rob has over 27 years of experience in the international food industry and has supported QA teams in more than 70 countries. With a background in physics and econometrics, he combines scientific insight with strategic thinking to help organizations improve their food safety and quality systems.

As a frequent speaker at global conferences including the IFC (World Bank) and FI Global, Rob is recognized for his practical expertise in GFSI standards and organizational improvement. Over the past decade, he has coached many QA Directors and Vice Presidents in the food industry, helping them influence senior management and embed food safety into business culture.

💬 “I help QA professionals turn complex requirements into real-world results.”

Connect with Rob on LinkedIn by clicking here

Rob Kooijmans

Senior Instructor and Coach

Instructors and Coaches

Luis cuenta con más de 25 años de experiencia en aseguramiento de la calidad, inocuidad alimentaria y gestión de riesgos. Está especializado en ofrecer soluciones prácticas y efectivas, alineadas con los estándares internacionales, para empresas alimentarias y agroindustriales en América Latina y Europa. Con una sólida trayectoria tanto en la industria como en organismos de certificación, ha realizado más de 400 días de auditoría como auditor líder para empresas productoras de alimentos. Su experiencia incluye el desarrollo de proveedores y co-fabricantes, así como la capacitación técnica en temas clave de inocuidad alimentaria y cumplimiento con esquemas GFSI. Luis es reconocido por su enfoque práctico y orientado a resultados, ayudando a equipos operativos y a la alta dirección a traducir los requisitos normativos en acciones concretas y sostenibles.

💬 “La mejora real surge cuando conectamos las normas con la aplicación práctica en el día a día.”

Conéctese con Luis en LinkedIn by clicking here

Luis Fissore

Instructor y entrenador (Español)

What Our Clients Say:

“Our CAPA system looked good on paper, but problems kept returning. This training helped us improve our root cause investigations and structure corrective actions much better. It immediately improved how our team handles non-conformities.”

QA Manager – Food Manufacturing Company

Peter J.

“One of the most practical CAPA trainings I’ve seen. It explains why CAPA systems often fail and how to design actions that actually prevent recurrence. Very useful preparation for GFSI audits.”

Technical Manager – International Food Producer

Eric P.

“The templates and examples made it easy to apply the training directly in our company. We reviewed several open CAPAs after the course and improved the investigations significantly.”

Food Safety Lead – Processing Industry

Jasmin A.

Frequently Asked Questions

  • What will I learn in this CAPA management training?

    In this training, you will learn how to design and manage an effective Corrective and Preventive Action (CAPA) system within your food safety and quality management system. You will understand: Why CAPA systems often fail in certified food companies How to perform structured root cause investigations The difference between corrective actions and preventive actions How to design CAPAs that prevent recurrence of problems How to verify the effectiveness of corrective actions How to use CAPA trends to improve your management system The training focuses on practical implementation, not just theory, so you can immediately apply the methods in your organisation.

  • How long does the training take?

    The training contains more than 2 hours of on-demand video lessons. You can follow the lessons at your own pace and revisit them anytime during your 1-year access period while implementing improvements in your company.

  • Does this CAPA training include a certificate?

    Yes. After completing the training, you will receive a certificate of completion. This certificate serves as evidence of continuous training, which is often requested during GFSI audits and internal competency evaluations.

  • Is the training relevant for my role?

    This training is especially valuable for professionals responsible for maintaining or improving a food safety and quality management system. It is relevant for: QA Managers Technical Managers Food Safety Team Leaders QHSE Managers Internal auditors Consultants supporting certified food companies If you work with GFSI-recognised standards such as IFS, BRCGS, FSSC 22000, or SQF, this training helps you strengthen the effectiveness of your CAPA system.

  • Are subtitles available?

    Yes. Subtitles are available in 13 languages, making the training accessible for international teams.

  • Can I watch this training on my phone or tablet?

    Yes. The training can be followed on desktop, tablet, or mobile phone through the learning platform or the mobile app. This allows you to learn whenever it fits your schedule.

Our Trainings are followed by:

Stop Recurring Non-Conformities with Strong CAPA Investigations

Practical training to improve root cause analysis, corrective actions, and CAPA effectiveness in your food safety management system.

CLICK HERE TO ENROL