Why having a job as a Quality Professional is a Challenge

Why this is so important for you

Here are some of the typical situations you might recognize in your job:

  • An incessant stream of issues prevents you from learning in a structural manner.
  • Issues that require you to spend valuable time and energy to find the answer only to discover there is no real training program to help you solve the issue, so you have to do it yourself.
  • You feel like you have to train and retrain shop floor workers and yet they still don't follow rules and procedures that keep you safe.
  • You can't find the right training programs for the knowledge you'd like to have - Or, the training you do find is so basic that it doesn't really help you grow.
  • You need an action plan and process that you can implement that will help you improve the organization today.
  • The training you followed only provides you insights in the WHY and WHAT, it didn't provide you the information to understand HOW.
  • You are under more pressure than ever to do more with less and to bring your team up to speed fast in a rapidly changing workforce.


All of this on top of all of the other challenges you have to manage daily....

... the question is: HOW? How do you get the best training for you - that helps you to be successful and get the results you want in your job and not just more knowledge?

The answer is the QFS Mastery Program. It's how you get predictable results from industry experts to power your results. It's HOW the best companies succeed. 

=> Join our QFS Mastery Program, and start your journey of continuous learning in food safety!  <=

What makes this QFS Mastery Program so Unique?

Food Safety Mastery Modules

  • You have access to all the 12 Modules of the QFS Mastery Program. Go to 'Bundle Includes' to see what is included. You can choose which Mastery you would like to follow.

  • Let me give you an example. We know as a quality professional you are facing issues that you didn't expect. You probably have topics you would like to learn more of. So, you started with the Mastery Module on Risk Analysis. You are almost half way with the Mastery Module. Then you got an external audit. Unfortunately you received during this external audit a major on your Allergen Program. You need to focus on your major and don't have the time to go further with your Mastery Module Risk Analysis. Don't worry, as a member of the QFS Mastery Program you have access to 12 Mastery Modules. When you received the major on your Allergen Management Program, start immediately with following the Mastery Module Allergen Management. Hop on the monthly Open Office Hours if you need coaching and solve your major as soon as possible. And when you finished your major and finished your Mastery Module on Allergen Management, you can go further with the Mastery Module you already started. This way you will keep on learning and solve your non conformities easy.

  • All the Modules are Training on Demand. You will get 12 Modules. And you keep having access to all these modules as long as you are a member of this QFS Mastery Program. You can follow every Module as often as you like. You can search for the topic that you need. You can follow the Module when YOU want to follow it. You can follow the Module WHEN you need it. You can access your learning content anytime, anywhere, across all your devices, providing you with unlimited opportunities to engage with your favorite courses.

  • You get real life examples of food safety situations explained in an easy way. All the Mastery Modules are to the point, and have practical information for you, which you can apply straight away. Every Module contains several downloads that you can easy implement in your facility. Per download we created a video for you to explain HOW to use the download.

  • After following every Mastery Module you can download your certificate of that Mastery Module as proof of learning.

  • The Mastery Modules are between ± 1 - 2.5 hours of video lessons and you receive between ± 5 to 10 downloads for each Mastery Module. You can implement all the downloads at your facility. Subtitles for Video's are available in the following languages: English, Spanish, French, German and Dutch. Downloads are available in the following languages: English, Spanish and Dutch. Downloads in French are coming soon.

  • Every month we host 3 times Open Office Hours. The Open Office Hours are scheduled every 2nd Tuesday at 10 am CET, every second Thursday at 3 pm CET and every third Tuesday at 7 pm CET. You can find the Zoom-link for the Open Office Hours in your Mastery Modules. Are you facing a hurdle when implementing the Mastery Module, join the Open Office Hour and ask all the questions you have. You can join the Open Office Hours as much as you like. The online Open Office Hours are hosted by one of our senior coaches. Go to 'Instructors and Coaches' for the bio information of the coaches.

  • You won't get this much value for a relatively small investment anywhere else!

  • NEW: We want to make a difference in the world. We do this by donating 1% of our revenue to B1G1, in order to give access to food and water to those who need it most. As a client of Food Safety Experts you help people in need!

QFS Mastery Program

Our unique approach to help you understand the What, Why, How and implement what you have learned.

The QFS Mastery Program is a unique program which will help you be successful as a quality and food safety professional.

The approach consists of 12 modules. All the modules are focused on the HOW of Quality and Food Safety and will show you via step by step processes HOW to get shop floor workers to execute your Quality and Food Safety programs and HOW to influence your management to see it as a priority.

The modules contain video lessons, practical templates, best practices and useful external sources and tools for you to download and use. Next to this we also give you "homework" to HELP you to find the typical pains of your organization and HOW you can change this.

At the end of each module, you get a certificate as proof of continuous learning. Next to this you also have access to the monthly Open Office Hours. All questions you have will be answered during the online open office hour. The online Open Office Hours will be hosted by one of our senior coaches. Go to 'Instructors and Coaches' for the bio information of the coaches.

For more information about the modules of this QFS Mastery Program go to "What You Get in the QFS Mastery Program" near the bottom of this page.

The total value per year of this program is $12,588:

- $4,188 (12 Modules - price per module is $349)

- $2,400 (access to 12 Open Office hours to ask your questions/year)

- ± 120 downloads that you can implement in your organization (value ± $6,000)

- and not to forget the time you win to implement everything. You don't have to invent the wheel yourself:-).

When you buy access to the QFS Mastery Program, you only pay $349 per year.

QFS Mastery Program

You Already Know The WHAT and the WHY of Food Safety - Finally, Here's The HOW


  • How To Get Employees To Embrace Food Safety On The Manufacturing Floor
  • How To Get Management Behind Your Efforts and Ideas
  • How To Create A Culture of Food Safety In Your Organization
  • How To Continuously Evolve Your Program to Meet the Needs of Your Organization and its Clients
  • Contains Module 1 to 12 of the QFS Mastery Program

Additional Information

  • How to Implement Efficiently

    One of the challenges is implementing certification and legal requirements efficiently. How will you implement all the QFS Mastery Modules in your organization?

    Our QFS Mastery Program helps you implement every aspect within 1 month!

    Are you facing a hurdle? Just hop on the monthly Open Office Hours and ask all your questions to one of the coaches of Food Safety Experts.
  • Cost Benefit Analysis

    If you look for help to improve your Quality and Food Safety program, you have various options:
    1. You can search the internet for hours - this will take you a lot of time and most likely will not get great results.
    2. You can hire an expert to work with you, this will cost you a lot of money as experts will easily charge $1000 per day or more.

    OR

    You can use our QFS Mastery Program for understanding all the basics and get a complete step-by-step approach with tools and templates. This way you have all you need at your fingertips and you can start making improvements right away.

  • Mentoring by Food Safety Experts

    Some situations are hard to change. And sometimes it is all overwhelming. Or maybe you need more support.

    Help is on the way.

    Join our Mentoring Program.

    Send an email to expert@foodsafety-experts.com topic Mentoring by Food Safety Experts and we will send you a zoom-link to discuss with you if Mentoring by Food Safety Experts is an option for you.

    Note, we only accept participants in this program that fit our requirements.

We Take Our Social Responsibility Serious

We donate 1% of our revenue to B1G1. As proof you will receive a certificate and you can see on what B1G1 spend our donation. For more information on B1G1 please visit their website by clicking here.

Results You can Expect

  • Successful Implementation

    You will be successful in implementing what you have learned in your organization! You will make effective use of your time by learning via this online platform. You will not only learn about the WHY and WHAT, but also the HOW. You will get hands-on tools that will deliver results for you.

  • Personal Growth

    You will receive 12 modules. You will learn a lot in a short amount of time and significantly grow in your job. You will increase your mastery of food safety and quality and soon you will be seen as an expert in your organization.

  • All Your Questions Answered

    You might still have questions after watching the video's and reading the downloaded materials. Or you might be facing some challenges and you don't know how to address these. Join the monthly Open Office Hour and ask your questions. We will provide you with all the answers your need!

  • Work More Efficiently

    You keep on learning and implementing best practices from all over the globe. The useful templates and tools that your receive will significantly improve your efficiency. You will get more done in less time.

  • High Return On Investment

    The return on investment is guaranteed: just preventing a single customer complaint will already pay for this entire program in most cases. This program will actively contribute to the profitability of your organization.

How does this QFS Mastery Program?

Efficiently Upgrade Your Knowledge of Food Safety and Learn How to Improve Your Work

  • Required Level: Senior QA-professional / QA-manager / QC-manager. You already know the basics of food safety and have at least 5 years of experience in quality assurance and/or quality control in the food industry.

  • As soon as you buy access to this QFS Mastery Program, you have direct access to all the Modules. You choose which Mastery Module you would like to follow. You follow the Mastery Module step-by-step. First you get an explanation of a particular topic. Then the next video is an explanation of the download. The video's are English spoken. You can choose if you would like to use subtitles and you can change the speed of the video's. You can download the document and start filling out this download immediately. The downloads are available in several languages for you. When you finish filling out this download you go to the next video. If you believe it is not necessary for your situation to use the download, you can skip this part and go to the next video.

  • Are you facing an issue with another food safety topic? Start immediately with the Mastery Module of that topic and improve your situation. The aim of the set-up of the QFS Mastery Program is to help you to solve your issues as soon as possible. Have you finished a Mastery Module and you would like to start another one. Just follow your feeling and start the next one. And does another issue appear, yes it might be necessary to start another Mastery Module. As soon as you work via our Mastery Modules you will experience that you are solving your issues very quickly!

  • Learn in every Module Which Improvements You can make in Your Work to get Food Safety on a Higher Level. Know Your Risks regarding Food Safety in Your Organization. Learn HOW to INFLUENCE Your Stakeholders. Learn HOW You and Your Colleagues can Implement Improvements on a Project Management basis.

  • You will work on upgrading your Food Safety Level in Your Organization with the knowledge and downloads that we give you. These downloads and all your information will stay on your computer. You will not share any information with the other participants or with the instructor. Everything you work on will only be visible for you - this way full confidentiality of your data is guaranteed.

  • This is an ON DEMAND Training Platform. You can decide WHEN you would like to follow a training. WHICH training you would like to follow. HOW often you would like to follow the training. Just go to the Search option and type a name for a specific training you would like to follow OR click on one of the tiles to start the training module. Go to 'Bundle Includes' to see which Mastery Modules are added to your QFS Mastery Program.

  • Sometimes you don't have the time finalize the Mastery Module that you are following. You can pause the training and come back when you have the time to continue. At your Dashboard you have an overview of all the training modules that are available for you. In every tile you can see how far you are with the module.

  • When you have finished all the steps of one of the modules, you can download your Certificate. You will receive certificates for each module. Proof of continuous learning is mandatory in a growing list of countries. The certificates are valid for a period of two years. We do not use exams in the QFS Mastery Program.

  • Food Safety is a difficult topic. Every situation is unique. Every company is unique. However it is possible to learn a lot from other companies. There is a saying that many roads lead to Rome and the same goes for food safety. There are many ways to solve issues. Are you facing a hurdle, or are you having an issue, or would you like to discuss your improvements? Every month all the Questions you have will be answered during the online Open Office Hours. If you ask your questions beforehand by email, you will be sure your questions get answered during the Open Office Hour.

  • We donate 1% of our revenue to B1G1. As proof you will receive a certificate and you can see on what B1G1 spend our donation. For more information on B1G1 please visit their website by clicking here.

What our Clients Say:

“I use QFS Mastery Program of Food Safety Experts for my entire QA team at DFI Food Sourcing. The results have been beyond expectation - I have seen my team grow in a matter of months. We have a much bigger impact as QA in the entire organization and as a result saved our company a lot of money. The personal attention through coaching sessions has made my team even better and goals are achieved together.”

“The presentations were very clear, the structure was good. The files downloaded will be useful in my work.”

“I found the module for ‘Effectively upgrading your QFSMS’ to be extremely helpful, clearly presented and provided many tools and guidance on how to strategically upgrade our QFSMS. The presenters Kitty & Rob were very knowledgeable, friendly and approachable and eager to assist with any queries I had. I now feel better prepared for our imminent national business amalgamation. Thanks again!”

OUR GUARANTEE

7-Days

The little voice in your head is probably muttering things like...

"This all sounds great"..."But my business is different and this won't work on my type of challenges and learnings I have"...

However, we will personally GUARANTEE you it will.

You see, if for some reason you try this QFS Mastery Program and you are not convinced that this program is the right place for you, you can cancel your subscription within the 7 days. We appreciate it a lot if you give us a clear indication why you don’t like our program.

Your reason why you would like to use this guarantee and your feedback will help us continuously improve our programs.

Sounds fair?

FAQ

  • Do you have a special offer for accessing this training for my QA-department?

    Yes, we have. Please send an email to expert@foodsafety-experts.com and let us know what you are looking for and for how many people you would like to have access to the training.

  • Can I see the progress of my staff members?

    Yes, you can have access to the reporting tool to see the progress of your company and your staff members.

  • Can you arrange special Open Office Hours accessible for only employees of my company?

    Yes, we can set up special Open Office Hours - once per month - that are accessible for your company only. We will set up an arrangement for you that fits your company. If your company is located in several countries it might be useful to have Open Office Hours in different time zones. All depending on where you are located and how many people of your company will be joining this program. The arrangement for a special Open Office Hours starts at minimum of 10 persons of your company that are a member of this program. Depending on your wishes, we will set up an arrangement for you. No additional costs will be declared for the special Open Office Hours. All the information shared during the Open Office Hours will be confidential. If needed we can send you a confidential agreement.

  • I bought access to this training, however I didn't receive a welcome email to access the training

    Often IT-departments block email addresses. Sometimes it is necessary to ask your IT-department to get permission to receive our emails.

    When you register for this training you will receive an email of noreply@thinkific.com

    Please check your spam box to see if you missed this welcome email.

    To be sure that you receive our emails add the following email addresses to your address book:

    expert@foodsafety-experts.com

    coach@foodsafety-experts.com

    noreply@thinkific.om

    notifications@notify.thinkific.com.

  • How can I download my certificate?

    After following the training 100% you can download your certificate via the Food Safety University. You will get a notification after completing the training.

  • I forgot my password

    If you have forgotten your password and are locked out of your account, you can trigger a reset password email right from you site sign in page!

    On the login page, select 'Forgot Password'. Enter the email address you used to create your site. Click 'Submit'. Check your email inbox for a password reset email with further instructions.

  • I already had access to other courses. How can I access this course I just bought?

    You can use your login credentials for the Food Safety University. You will be directed to your Dashboard. Here you can find all of your courses that you bought access to.

  • How can I reset my password?

    You can change your Password when you are logged in to the platform by choosing the 'My Account' option by clicking on your profile icon. From there you can select 'Password' to change your password.

What You Get in the QFS Mastery Program

Here are all the Mastery Modules that are included in your membership.

  • How to Effectively Upgrade Your Quality and Food Safety Management System

    WHAT topics will we cover during this Mastery Module:

    - Learn WHAT the Typical Pains are of a Quality and Food Safety Management System.

    - Learn HOW to Identify the Pains of Your organization.

    - Learn WHAT the Requirements are of a good functional Quality and Food Safety Management System.

    - Learn WHICH Requirements are of Importance for Your organization.

    - Learn WHAT the Building Blocks are of a good functional Quality and Food Safety Management System.

    - Learn HOW to Build Your Functional Quality and Food Safety Management System.

    - Learn WHO your Stakeholders are.

    - Learn HOW to Influence your Stakeholders.

    - Learn HOW to Create Your Project Plan to Implement Your functional Quality and Food Safety Management System.

    - Implement everything you learned within 4 weeks!

  • How to Effectively Upgrade Your Personal Hygiene Management Program

    WHAT topics will we cover during this Mastery Module:

    - Learn WHAT the Importance is of Personal Hygiene.

    - Learn WHAT the typical problems of zoning and connecting with routing are.

    - Learn HOW to get the Right Level of Gowning Everywhere for your organization.

    - Learn the Frequent Personal Hygiene Measures Issues and HOW You can Address these for your organization.

    - Learn WHAT to Discuss with Your Management in terms of creating a Sense of Urgency and Convince them with Deeper Insights.

    - Have clarity on HOW You are going to Engage Everybody to show the Right Behavior in terms of Personal Hygiene.

    - Have a clear Route Forward to start working on Improving the Personal Hygiene Situation and Management.

    - Implement everything within 4 weeks!

  • How To Create And Implement A Successful Approach To Physical Contaminants Management

    WHAT topics will we cover during this Mastery Module:

    -Learn HOW to Identify all relevant Physical Contaminants for your company.

    - Learn HOW to Create Your Foreign Object Heat Map.

    - Learn HOW to Identify all existing Preventive Measures of Your Facility.

    - Know the major sources of Physical Contaminants.

    - Learn HOW to Identify and HOW to Know in which areas Physical Contaminants occur and WHERE the preventive actions might not be sufficient.

    - Receive TIPS for Foreign Object control engagement of the work force.

    - Have your Business Case build on Your Typical Costs of Foreign Objects.

    - KNOW the Investment to Improve Your Situation.

    - Learn WHICH Improvements You can make in Your Work to get Food Safety on a Higher Level.

    - Learn HOW to INFLUENCE Your Stakeholders.

    - Learn HOW You and Your Colleagues can Implement Improvements on a Project Management basis.

    - Implement everything within 4 weeks!

  • HOW to create and implement an effective Risk Analysis system

    WHAT topics will we cover during this Mastery Module:

    - Learn HOW to define the four Important Teams in relation to HACCP.

    - Learn HOW to select the right People for each of the four teams.

    - Learn HOW to perform a Raw Material Risk Assessment.

    - Learn HOW to perform a Risk Assessment in relation to Project Changes.

    - Learn HOW to run Production related HACCP team.

    - Learn HOW to perform the annual review by the Food Safety Management team, including Feedback to the three HACCP Teams.

    - Learn HOW to perform Your Stakeholder Management in relation to Risk Analysis.

    - Implement everything within 4 weeks!

  • How to Effectively Upgrade Your Allergen Management Program

    WHAT topics will we cover during this Mastery Module:

    - Learn WHAT Allergens might be a Risk for Your Facility and Your End Products.

    - Learn HOW to Create your Overview of the Route Allergens take in Your Facility.

    - Learn HOW to Create Your Best Practice Cleaning Matrix for Your Facility.

    - Learn WHAT Your Risks are regarding Cross-Contamination in Your Facility.

    - Learn WHAT Your Labelling Risks are regarding Allergens in Your Facility.

    - Learn HOW to perform Your Stakeholder Management in relation to Allergen Management.

    - Implement everything within 4 weeks!

  • HOW to create and implement an effective CAPA-system

    WHAT topics will we cover during this Mastery Module:

    - Learn HOW to set up a thorough Complaint Management Process.

    - Learn HOW to Improve Your CAPA-management System.

    - Know HOW to prioritize your Corrective and Preventive Actions.

    - Learn to Create and Improve Your focused CAPA Management Process.

    - Learn to Create Your Escalation Process for Important Issues and Complaints.

    - Learn HOW to perform a proper Root Cause Investigation Process.

    - Learn WHAT Improvements You can make to take Your Food Safety to the next level.

    - Learn HOW to INFLUENCE Your Stakeholders.

    - Learn HOW You and Your Colleagues can Implement Improvements based on Project Management.

    - Implement everything within 4 weeks!

  • HOW to create and implement an effective Microbiological Contaminants Program

    WHAT topics will we cover during this Mastery Module:

    - Learn WHAT the Microbiological Principles are.

    - Learn HOW to Determine the Microbiological Risks in your Raw Materials.

    - Learn HOW to Perform Microbiological Modelling for your facility.

    - Learn HOW to Perform the Finished Product Monitoring for your facility.

    - Learn HOW to Perform Microbiological Troubleshooting for your facility.

    - Implement everything within 4 weeks!

  • How To Take Your Chemical Contaminants and Pesticides Program To A Higher Level

    WHAT topics will we cover during this Mastery Module:

    - Learn WHAT are the Sources of Chemical Contaminants.

    - Learn HOW to Prevent these Chemical Contaminants.

    - Learn more about Pesticides Regulation and Sampling and Inspection.

    - Learn HOW to Perform a Raw Material Related Risks Overview.

    - Create Your Raw Material Related Chemical Contaminants Risk Overview via our Download.

    - Learn HOW to Perform a Process Related Contaminants Overview.

    - Create Your Process Related Chemical Contaminations Risk Overview via our Download.

    - Learn HOW to Perform a Chemical On Site Overview.

    - Create Your Chemical On Site Overview via our Download.

    - Learn HOW to Prevent Leakages.

    - Create Your Inspection for Leakages via our Download.

    - Learn HOW to Perform Troubleshooting.

    - Learn HOW to Keep Your Stakeholders On Board.

    - Implement everything within 4 weeks!

  • HOW to create and implement an effective PreRequisite Program

    WHAT topics will we cover during this Mastery Module:

    - Learn HOW to Identify Your PRP's.

    - Learn HOW to Assess Your PreRequisite Program.

    - Learn HOW to Improve Your PreRequisite Program.

    - Learn HOW to Build a Business Case.

    - Learn HOW to Create a Sense of Urgency.

    - Learn HOW to perform Your Stakeholder Management in relation to Your PreRequisite Program.

    - Implement everything within 4 weeks!

  • How to Effectively Upgrade Your Cleaning and Disinfection Program

    WHAT topics will we cover during this Mastery Module:

    - Learn WHAT the Zoning areas are.

    - Learn when to use which Zoning area in your facility.

    - Implement the Zonings in your facility.

    - Learn HOW to create your Cleaning Zone Risk Overview for your facility.

    - Learn more about the Cleaning and Disinfection details.

    - Learn HOW to create your Cleaning Performance overview for your facility.

    - Learn WHAT Validation and Verification Steps you need to perform with Cleaning and Disinfection CIP.

    - Learn WHAT Validation and Verification Steps you need to perform for Manual Cleaning and Disinfection.

    - Learn HOW to perform Troubleshooting.

    - Learn HOW to Influence your Stakeholders.

    - Implement everything within 4 weeks!

  • How to Effectively Upgrade Your Environmental Monitoring Program

    WHAT topics will we cover during this Mastery Module:

    - Learn HOW to determine your relevant risks.

    - Learn HOW to create your Heat Map for difficult locations.

    - Learn HOW to Define your Sampling frequency.

    - Learn HOW to move towards a dynamic Sampling Frequency for your facility.

    - Learn HOW to define your Action Plans.

    - Learn HOW to upgrade your Environmental Monitoring Program via Project Planning.

    - Learn WHO are your Stakeholders and HOW to involve your Stakeholders.

    - Implement everything within 4 weeks!

A Few Of Our Clients:

Our Mastery Modules have been followed by:

Instructors and Coaches

Kitty has spent more than 29 years helping quality professionals become more senior in their jobs and grow to the next level. Kitty’s educational background is food technology. Kitty’s motto is ‘many roads lead to Rome’. Kitty enjoys guiding quality professionals in their work.

Kitty has personally experienced that some managers like to keep their employees “small” and do not want to invest in knowledge or help in overcoming hurdles. All too often, these managers cause their employees to become stressed. As an interim QA manager, Kitty has regularly been able to guide “damaged” teams to work confidently on food safety again, to believe in their capabilities and to stand up for themselves. Kitty enjoys guiding quality professionals and watching them grow as a person and as a balanced and experienced quality professional.

Please connect with Kitty on LinkedIn by clicking here

Kitty Appels

Senior Instructor and Coach

Instructors and Coaches

Rob has spent more than 27 years in the international food industry and has visited over 72 countries for business. Rob holds and MSc in Physics and he also studied Econometrics. Rob enjoys combining his knowledge in quality and food safety with his passion of strategic management. Rob is a frequently speaker at conferences of IFC (Worldbank) and FI GLobal. Over the last 10 years, Rob has worked with a large number of Vice Presidents QA and QA Directors of multinationals, and he enjoys coaching and training quality professionals to help them getting more insight into food safety and how to influence management in their organization.

Please connect with Rob on LinkedIn by clicking here

Rob Kooijmans

Senior Instructor and Coach

Instructors and Coaches

Consultor / Auditor en Sistemas de Gestión de QA, Seguridad Alimentaria, Gerenciamiento & Evaluación de Riesgos.

Especialista en Aseguramiento de Calidad y Seguridad Alimentaria para industrias alimenticias y agro-industrias capacitado para brindar soluciones prácticas basadas en los más actualizados estándares de Seguridad Alimentaria.

Experiencia personal lograda durante 13 años de trabajo en compañías internacionales productoras de alimentos en Europa y Latinoamérica y más de 12 años trabajando para empresas internacionales de Auditoría y Consultoría en Gerenciamiento y Evaluación de Riesgos. Más de 400 días como auditor líder en empresas productoras de alimentos. Experiencia en desarrollo de co-fabricantes y capacitaciones en temas relacionados con Seguridad Alimentaria.

Conéctese con Luis en LinkedIn by clicking here

Luis Fissore

Instructor y entrenador (Español)

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